Cisco Site Reliability Engineer in RTP, North Carolina

Site Reliability Engineer

  • Location: RTP, North Carolina, US

  • Additional Location(s) Richardson, Texas

  • Area of Interest Engineer - Software

  • Job Type Professional

  • Technology Interest *None

  • Job Id 1248512

In Cisco IT, we have a unique opportunity- we actually get to use the technology we create!

We are Innovators. We drive innovation to propel business transformation while maintaining operational excellence.

We are Accelerators. We accelerate digital solutions to generate cost savings and productivity gains for enterprise growth and success.

We are Transformers. As customer zero, we transform the customer experience by being our own customer first.

With agility, quality, and security, we continuously deliver business outcomes.

Join us in delighting our customers and empowering our employees. Apply today!

What You’ll Do

It’s an exciting time to be a part of Cisco IT’s Next-Gen Cloud Service team. We are responsible to build and operate OpenStack clouds on Cisco ACI SDN in a DevSecOps model. We are enabling Cloud Native Infrastructure within Cisco. Site Reliability Engineers are responsible and take ownership for reliability, scalability, automation, and other issues related to uptime and availability of our OpenStack Cloud. You will need to have strong skills in the following areas:

  • Design, write and build tools to improve the reliability, availability, and scalability of our OpenStack cloud.

  • Augment existing instrumentation to build a cohesive picture of the characteristics of our systems with special attention to points of failure.

  • Design and develop improvements, focused on resilience, to our production systems to achieve and surpass SLOs

  • Help improve our operational practices to minimize service disruptions

  • Work with our Service Assurance team to modernize and improve our monitoring and alerting stack.

  • Design new tools to monitor and smart alerts that help discover failures or issues before our customers.

  • Work with engineers to identify root cause and fix issues

  • Influence, design and create new architectures, standards, and methods for large-scale enterprise systems.

  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.

Who You'll Work With

We are a DevOps team inside Cisco IT building the next generation cloud platform that will be leveraged by all of Cisco as we move to cloud-native applications. This is a small team of highly motivated individuals leveraging Agile Scrum. We move at a fast pace and are passionate about cloud, OpenStack, and automation. Giving back and contributing to the Opensource projects we leverage is encouraged. Where there is not a tool or project to deliver what we need, we develop it. We have a history of building clouds at a large scale and are looking for someone with just as much passion about the cloud as we have.

Who You Are

You are a success driven Site Reliability Engineer or Quality Assurance Engineer with proven leadership skills who has a passion for enterprise cloud infrastructure automation and DevOps frameworks. You have a proven track record of designing, developing and managing cloud infrastructure Ops code using open source technologies. Minimum requirements and technical expertise include:

  • BS/BA and 10 years of relevant experience.

  • Experience with tools like Elasticsearch, Logstash, Nagios, Grafana, Graphite, InfluxDB, StatsD, and CollectD

  • Experience with building and maintaining Redhat or Centos Linux

  • Experience with configuration automation using Ansible

  • Software development lifecycle including design, development, testing, packaging, deployment, upgrade and support.

  • Experience with software development tools like Git, Gerrit, Spinnaker, and Jenkins

  • Python, Go, or similar programming experience.

  • QA and testing experience of your code and the entire platform.

  • Understanding of security including OS hardening, firewalls, iptables, and working with Infosec

  • Understanding of network basics like routers and switches

Non-Technical Requirements:

  • Agile software development practices

  • Work on geographically distributed teams

  • Understand IT processes, including architecture, design, implementation, and operations

  • Opensource development experience

  • Self-motivated, able and willing to help where help is needed

  • Able to build relationships, be culturally sensitive, have goal alignment, have learning agility

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything – people, process, data, and things – and we use those connections to change our world for the better.

  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco #GIS #SDx

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified individuals will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.