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Cisco Support Engineer Data Center (Server Virtualization) in Oeiras, Portugal

What You will Do

Provide top level technical support for Cisco Data Center products to Cisco customers, partners, account teams and other TAC engineers via phone/email/WebEx. Apply analytical skills and technical knowledge to troubleshoot, debug and tackle product and network problems of moderate to high complexity.

Engage in cross-technology collaborations to help tackle issues in heterogeneous network environments. Be a trusted technical authority to worldwide Cisco customers and partners.

Who You'll Work With

The Cisco TAC provides live technical support through multiple channels You will work together with technical experts in the industry of compute, virtualization, storage and networking market, looking to learn, install and resolve complex situations.

Technical Services ensures product & network operate efficiently. You will learn from the best to become the best too. Are you ready to become the ultimate technology expert?

Who You Are

Proven technical knowledge in:

  • Networking (CCNA level equivalent or above) and/or network programmability (DevNet Associate level or above)

  • Installation, Configuration, Maintenance, and Troubleshoot blades and rack servers

  • UCS Manager, UCS-B and C servers, UCS Central

  • Storage solutions (SAN, NAS, FC, FCoE, iSCSI, CIFS, NFS, PXE)

  • Operative Systems, Virtualization and hypervisors (Microsoft Windows Server, Red Hat, SUSE or VMware)

Complementary skills on any of these technologies:

  • TACACS, RADIUS, LDAP

  • CPU, DIMM, BMC, IPMI, QPI, PCIe

  • Ansible, Chef, Puppet, Phyton, Linux, API

We'll be very impressed if you can also show any of these certifications:

  • Cisco Expert-level certifications (CCNP/CCIE Data Center)

  • Red Hat Certified (RHCSA)

  • VmWare Certified (VCP)

  • Microsoft Certified Technology Specialist

  • Microsoft Certified Solutions Expert

  • SUSE Certified Administrator (SCA)

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (37 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

#LI-SF1

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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