Cisco Sr. Site Reliability Engineer in Nanjing, China

Sr. Site Reliability Engineer

  • Location: Nanjing, Jiangsu, China

  • Area of Interest Engineer - Software

  • Job Type Professional

  • Technology Interest Collaboration, Video, Internet of Everything

  • Job Id 1247635

Who You'll Work With

Cisco Jasper is the Internet-of-Things (IoT) cloud platform leader. The Cisco Jasper Platform empowers enterprises and mobile operators of all sizes to deploy successful IoT service businesses on a global scale. More than 12,000 companies, including many of the world’s top brands, have chosen Cisco Jasper to fast-track their connected businesses. Mobile operator groups worldwide, representing over more than 50 network affiliates, partner with Cisco Jasper.

Cisco Jasper is making the Connected Car a reality for companies like GM, Daimler, Tesla, Nissan, Ford, VW and others. We power Amazon Kindles and the Sony Playstation Vita. We are driving the Connected Home with Xfinity (Comcast), Vivint, Securitas and more. We are behind many Smart Meter projects, medical devices, connected construction equipment, plus thousands more devices from iPhones to dog trackers, across dozens of industries and six continents.

Cisco Jasper is also a key partner of mobile network operators like AT&T, China Unicom, Telefonica, América Móvil, NTT Docomo, Cricket Wireless, Telenor and others. We are headquartered in Silicon Valley and we have a presence in all major countries. Cisco Jasper powers IoT businesses around the world.

This is an opportunity to work with a dynamic and fast growing IoT division of Cisco that has a global footprint. We are looking to hire an extremely bright and ambitious Senior Site Reliability Engineer to join our team in Nanjing of China.

What You'll Do

As a Sr. Site Reliability Engineer, you will directly contribute to the integrity, stability and success of our SaaS solution. Come join our fun, team with dynamic strengths for this very cool opportunity.


  • Tackle systems integration projects or development projects for monitoring, alerting, logging, scaling, and securing our cloud environments.

  • Collaborate with cross-functional engineering and operation teams to build, deploy and deliver a reliable and high-performance platform.

  • Assist with resolving escalated problems encountered in production or during releases.

  • Improve the DevOps feedback cycle by using production incidents to drive better automation, documentation, and monitoring that will reduce drag on staff efficiency.

  • Deliver high quality documentation and operations SOPs for new or existing system artifacts that can be used to share skills and facilitate better planning for our technical teams.

  • Work as part of a highly skilled team using Agile methodologies to deliver and maintain high quality, efficient and scalable components and features.

  • Understand the evolving business environment to help establish service metrics that meet the needs of our customers and delight our users.

Who You are:

  • At least 6-10 years of software engineering experience necessary, preferably with a SaaS product.

  • Proven experience and programming skills in one or more of the following: C, C++, Java and Python.

  • Experience with cloud technology and large-scale infrastructure automation.

  • At least 2 years of DevOps necessary, preferably with a SaaS product.

  • Good Knowledge of Microservices, RESTful API’s, Containerization technologies.

  • Good Knowledge of Message Queuing, Oracle or MySQL database.

  • Solid understanding of Linux systems.

  • Knowledge of networking protocols, VPN, DNS, HTTP, load balancing, web servers, splunk, Elasticsearch, etc.

  • At least 1 year of experience preferred with Agile approaches like Scrum, Kanban, or Lean.

Why Cisco:

We connect everything: people, processes, data, and things. We innovate everywhere, taking daring risks to craft the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with standout personalities who aren’t afraid to change the way the world works, lives, plays and learns. We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.


Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.