Cisco Global Offering Lead – Collaboration in London, United Kingdom

Global Offering Lead – Collaboration

  • Location: London, England, United Kingdom

  • Additional Location(s) Paris, New York, Amsterdam, Berlin, San Jose, EMEA, US

  • Area of Interest Sales - Product

  • Job Type Professional

  • Technology Interest Cloud and Data Center, Collaboration, Video, Internet of Everything

  • Job Id 1240748

Global Offering Lead – Collaboration

What You’ll Do

ITaaB is a sales engagement methodology for Enterprise. It creates a compelling engagement process with the client CxO to develop in a collaborative and joint process a Point of View that covers:

  • Collaboration architecture ToBe design based on the clients As-Is

  • Prioritized implementation roadmap – typically over 24 months

  • Recommended operating model for Plan, Build and Run of the network

  • A business case that demonstrates where investments will be made and savings created

The ITaaB methodology covers 3 main phases, typically completed over an 8-10 week period:

  • As-Is: Where we collate all information on the current network configuration, operating model and spend – both internal to the client, external and with Cisco

  • To-Be: Where we recommend the architecture, operating model and implementation roadmap

  • Business Case: Where we consolidate the recommendations into a 5-year cash-based view, covering technology, services and retained client functions

Collaboration technology scope covers:

  • Workforce Experience

  • Web meetings, instant messaging, audio, video and conferencing in any location.

  • Customer Experience

  • Contact Centre

The offering lead has global responsibility for the deployment of the Collaboration ITaaB Sales Methodology.

The role is responsible for leading the creation and deployment of the ITaaB architecture, operating model, and business case for.

This involves the definition of:

  • The offering value proposition which links an architectural proposition to a roadmap, implementation and run and business case

  • The definition of the business case levers

  • Industry cost data for clients and identification of hard costs of IT: technology and operations, client and 3rd party spend

  • Specification of the requirements and generation of the content for the sales methodology tools – specifically: workshop design, data requirements and sources and specification of deliverables

  • Preparation of the field sales content for technical, sales and services Cisco staff and partners

  • Delivery of field sales content in cooperation with local leadership

  • Tracking and adjustment of field adoption to ensure global sales and adoption goals are met

  • Gathering and publishing of best practice, internal references and client references

Who You’ll Work With

  • The role will coordinate multiple organizations from within Cisco that are required to complete the IBN offering. This includes:

  • Enterprise CTO and the associated BU’s to ensure a complete architecture offering is defined for the ITaaB offering

  • Cisco Customer Experience (CX) to define the services that will support the product

  • Partners and 3rd party advisors required to complete the proposition.

  • Global Enterprise Segment to create the required operating metrics and tools to define, track and accelerate adoption

The role will require an ability to work directly with clients to present the ITaaB point of view at CxO level and to their advisors. The Offering Lead will be expected to directly sponsor a number of client engagements at a global level as required by Segment and Global leadership.

Who You Are

The offering lead will have extensive consulting experience in client engagements, taking senior clients through a process to a defined outcome.

The Lead will be a practitioner and be able to deploy the ITaaB offering into a structured sales engagement methodology.

The role requires sufficient technical acumen in the technology architecture that span multiple products (Cisco and 3rd Party), in multiple technical domains with specified services for global clients.

The role requires significant financial background in business cases and a capability to understand and define the relationship between technology capability and the associated cost levers and how those are presented in a business case.

The Lead will have direct experience of how to independently originate entirely new client opportunities and to drive deals in a sole-source process.

Key data points:

  • Global role, with extensive travel likely

  • Coordinate and lead multiple internal providers of capability, mentoring and coaching the work of others

  • Ability to work with external partners and advisors

  • Client CxO experience

  • Provide direct supervision of teams on engagements

  • Can represent complex financial constructs

  • Can document in high quality – the templates and deliverables

  • Can strategically plan a release program of capabilities to the field and effectively communicate plans to a global audience

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we focus on your individual strengths to create best teams. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.

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