Job Information
Cisco Datacenter Consulting Engineer in Berlin, Germany
While reading our job description, please remember - we understand from experience that not ticking every box on the skills sections stops many from applying. You should apply if you feel you are the right person for the job and have the aptitude to learn and deliver results
At Cisco, we are building the world's best Customer Experience (CX) Team to accelerate the company transition to a recurring revenue software-centric model.
The CX Consulting Engineer role is a technical consulting specialist that engages with customers to accelerate their adoption of Cisco products & solutions that transform their business and drive business outcomes. The role resides within the Cisco Customer Experience (CX) organization, one of Cisco’s fastest growing teams!
Who You’ll Work With
You will collaborate with strategic customers to deliver projects in the field of Datacenter design, implementation, performance engineering, problem resolution and automation;
The team also works with Datacenter and Enterprise customers to help transform their networks to virtualized, automated, cloud enabled, self-healing, secure network systems and "X-as-a-Service" platforms. The Automation solutions cover both physical and virtual infrastructure including Hardware/Software Disaggregation, Cloud, DC, WAN, etc..
The Consulting engineer can work with Network Engineers or other Software Developers on Network Automation solutions, leveraging software products & tools from both Cisco and non-Cisco vendor (OpenSource, 3rd party). The Automation solutions may be comprised of software products & tools to automate Cisco and 3rd party Network Configurations and deployments. Tools include for example Ansible, Terraform, OpenStack, Workflow Management and UI/Portal systems.
The Team interacts with Customers, Business Units, Sales teams and Technical Services during the lifecycle of a project through Presales scoping - Proof-Of-Concept - Development - Project delivery - Optimization.
Who You Are
An accomplished engineer who is a creative problem solver, responding to customers' demands to deploy and support Cisco's newest technologies and products.
Be well positioned to become a trusted advisor, capable of building solid, long-term relationships with customers.
The Team is comprised of Network Automation Architects and Network Engineers who work on a customer’s Network Architecture, Software Integration, automation & orchestration projects. The work activities include:
Translate business requirements into solution design
Work with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services, and solutions.
Align technical solutions to customer business outcomes.
Build simulations in test labs to resolve sophisticated problems and validate designs/solutions.
Advise customer on possible Automation solution options.
Contribute to the design of the solution.
Implementation of solution using Cisco and 3rd party products with potential extensions and customizations, package and deploy solution in the target environments.
Provide day-2 support and ongoing optimization.
You should also be able to perform the following activities:
Collect the current state of the Customer’s technical and operational environment, including comprehension of solution requirements collection & documentation.
Collaboratively help build the vision and strategy for desired Customer outcomes, both near- and long-term
Crystallize the current and future state into an overall Automation architectural blueprint for the Customer, including solution architecture & design documentation.
Implement complex Network automation solutions, including software packaging, integration, deployment, customization, system and customer acceptance testing for the customer’s software solution
Candidates must be experienced on Agile Software Development and Delivery methodologies. You should have strong verbal and written communication skills, with the ability to work effectively across internal and external organizations. You should be self-motivated and able to work independently and/or supporting or leading small teams. You are willing to travel around 25-35%. You are fluent in German, spoken and written and have English language skills level C1 or above.
Desired Skills
You must have some of the following skillsets:
Customer facing experience related to DC solutions and/or software development projects in the Networking Domain.
Experience with planning, design and implementation of ACI and/or VXLAN networks
Hands-on experience with programming languages such as Javascript, Java, Python, GoLang.
Familiarity with Docker, Kubernetes and Microservices Architecture.
Working knowledge of network & software configuration tools such as Ansible, Terraform, Chef/Puppet, Saltstack.
Exposure to networking architectures including DC, WAN, Campus, is a plus.
Cisco Certifications (e.g. CCNP, Devnet, CCIE) would be very favourable.
Our Benefits
Get ready to join Cisco, where we prioritize a positive work environment and team support. Our extensive benefits package includes:
Wellness: We offer global support for your physical, mental, and financial health, including five wellness learning paths and the Cisco Mind Set mindfulness program.
Support Services: We're here to support you with assistance for services such as childcare and elder care, along with counseling, personal support, and access to expert medical opinions for complex health matters.
Work-Life Benefits: We've got perks to simplify your life, including thoughtful resources for parents. And for growing families, we celebrate your journey with a special gift.
Time Off: Take advantage of PTO, extra personal time, birthday leave, and emergency time off to maintain a healthy balance.
Volunteering: Make an impact with 10 paid Time2Give days to support your favorite causes.
Rewards: Enjoy stock discounts, monetary recognition for great work, and referral bonuses.
Professional Growth: Boost your career with our extensive training and development opportunities.
Cisco is more than a company—it's a place where your career can thrive in an exciting and fulfilling environment.
Why Cisco
The Intent-based Networking is a phenomenon transforming our customers' businesses worldwide and driving new opportunities for Cisco. We are pioneers and have been since the early days of connectivity.
Today, we are building teams that are expanding our technology solutions in, Cloud, Security, Collaboration, DC, IT, and Analytics with a focus on Automation and Software. As Cisco delivers the network that powers the Internet, we are connecting the unconnected.
Your revolutionary ideas will impact everything from retail, healthcare, entertainment, banking, service providers, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work and accelerate your career with exponential possibilities at Cisco.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.