Cisco Core Cloud/Services Engineer in Bangalore, India

Core Cloud/Services Engineer

  • Location: Bangalore, Karnataka, India

  • Area of Interest Engineer - Software

  • Job Type Professional

  • Technology Interest Collaboration, Video

  • Job Id 1248017

What you will do

Have you ever had a poor customer experience and thought of a million ways in which it could be improved? Have you ever empathized with those whose job it is to deliver customer experience and envisioned how, if properly empowered and motivated, the overall service delivery experience could be better? If so, we want to talk.

In the Cisco Customer Journey Solutions R&D group, we are passionate about delivering amazing experiences to both customers and employees. We believe software can truly change the world and how it gives and receives customer service and it is our mission to be the leader in this space. To enable this vision, we are looking for passionate, smart, and motivated Cloud Services developers to join our Cloud Services team.

Who will you work with

  • Design, develop and maintain the individual cloud-native microservices that makes up the entirety of the Customer Journey Solutions platform.

  • Build a scalable, reliable, and high throughput driven micro-services orchestration.

  • Own what you build – providing end-to-end automation, quality assurance, deployment and monitoring of your microservices.

  • Design and Develop private APIs and messaging endpoints for your services for rich functionality and administrative control within the platform.

In this role, you will work with:

  • Product Managers will help you know our customers and partners so you can deliver solutions that meet their needs and wants.

  • Engineering Managers who will enable you to focus on doing what you enjoy: delivering exceptional software; they will also be your coach and guide on this exciting stage of your career journey.

  • Technical Architects who will play a hands-on role in helping you design, develop, and operate with the standard methodologies, patterns the industry has to offer.

To get this job, you will need:

  • Experience with high-throughput messaging technologies and patterns; Apache Kafka and related technologies a plus.

  • Exposure to databases of any types: relational, analytical, columnar, document oriented, graph, et cetera; Redis and Cassandra a plus.

  • Experience with Git source control and building/maintaining Continuous Integration and Delivery pipelines; Jenkins experience a plus.

  • Familiarity with telephony and media technologies such as SIP is considered a plus

  • Familiarity and experience with machine learning algorithms and techniques; ML application delivery additional experience.

  • Experience working in an Agile/Scrum-inspired delivery.

Why Cisco

At Cisco, each person brings their different talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything – people, process, data and things – and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We Are Cisco.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.